Flagstaff Outdoor Co.

FAQs

How do you wash the hammock?

Use warm water and a cloth to wipe down and air dry.

Is the hammock waterproof?

No, but it is mildew and water resistant.

Does the hammock come with straps?

Each hammock ships with a pair of 13 ft nautical ropes. Straps are sold separately.

Do I need the straps to hang the hammock?

Straps make it easier to hang using preset webbing points, but you can hang your hammock with ropes too.

What is the hammock made of?

210T Parachute Nylon or 75D Nylon - same thing.

Do you offer a warranty?

Yes, we offer a 2 year warranty from date of purchase. Keep your receipt or order info.

How do I setup the hammock?

Check out our instructions page.

How high should I hang the hammock?

We recommend no higher than 18 inches off the ground.

How high should I hang the hammock?

We recommend no higher than 18 inches off the ground.

Will dogs or cats rip the hammock?

Our dog loves our hammock, but anything with sharp nails or claws could rip the material.

Will I receive a tracking number?

Yes, you will be emailed a tracking number when it ships.

How quickly does it ship?

Our Free Shipping option gets the package to you within 4-7 days.

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